If you have any questions or problems running any of our games, please feel free to contact us:
support@warlockstudio.com
Here is a list of the most common questions we receive:
Q1: It seems that the scenery keeps scrolling to the left(right,up,down). What can I do to fix it?
Q2: The gun spins around by itself. Why? How can I fix it?
A: It seems that you have an additional game input device plugged to your system but you don't use it in the game.
It can be GamePad, Joystick, Whell or something else...
Just unplug it if you don't use it and this will solve your problem...
Q: I need to re-download a game I purchased, how can I do that?
A: Just email support with the name and email used to purchase it, and we will give you a new download link and all registration instructions.
Q: I can't get a game/screensaver to run.
A: Are you sure you have the latest DirectX version from http://www.microsoft.com/directx?
Try to install the Microsoft Redistributable Package (x86) from here
Are you sure you have a suitable 3D accelerator in your machine?
Do you have the latest drivers for your video card/3D accelerator?
or latest nVidia Graphic Driver (for cards like: TNT, TNT2, GeForce256, GeForce series) click [here]
For latest ATI Graphic Driver click [here]
Q: I get slow, choppy performance with your game.
A: This is usually because your PC doesn't meet the minimum system requirements or there is another program running in the background that is stealing your PC's processing power.
Q: Is it safe to buy your games on-line with my credit card?
A:Yes. We use the largest and most trusted online ordering systems in the world:
Plimus,
BMT Micro and
RegNow!
They are leaders in online stores delivering reliable and safe online transactions.
Every day they handle thousands of orders using the
absolute safest SSL encryption, so you can feel safe using your credit card without risk.
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