If you have any questions or problems running any of our games, please feel free to contact us: support@warlockstudio.com
Here is a list of the most common questions we receive:

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Q: I cannot launch a game. When I try to do so, I receive this message: "The program can't start because d3dx9_42.dll is missing from your computer. Try reinstalling the program to fix this problem."
A: You need to install Microsoft DirectX End-User Runtimes (February 2010) or use Microsoft DirectX End-User Runtime Web Installer

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Q1: It seems that the scenery keeps scrolling to the left(right,up,down). What can I do to fix it?
Q2: The gun spins around by itself. Why? How can I fix it?
A: It seems that you have an additional game input device plugged to your system but you don't use it in the game. It can be GamePad, Joystick, Whell or something else... Just unplug it if you don't use it and this will solve your problem...

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Q: I need to re-download a game I purchased, how can I do that?
A: Just email support with the name and email used to purchase it, and we will give you a new download link and all registration instructions.

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Q: I can't get a game/screensaver to run.
A: Are you sure you have the latest DirectX version from https://www.microsoft.com/en-us/download/details.aspx?id=35 ?

Try to install the Microsoft Redistributable Package (x86) from here

Are you sure you have a suitable 3D accelerator in your machine?

Do you have the latest drivers for your video card/3D accelerator?

• - For the latest nVidia Graphic Driver (if your video card is GeForce series) [click here]
• - For latest AMD Graphic Driver (if your video card is Radeon series) [click here]
• - If your video card is Intel: [click here]

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Q: I get slow, choppy performance with your game.
A: This is usually because your PC doesn't meet the minimum system requirements or there is another program running in the background that is stealing your PC's processing power.

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Q: Is it safe to buy your games on-line with my credit card?
A:Yes. We use the largest and most trusted online ordering systems in the world: BMT Micro
They are leaders in online stores delivering reliable and safe online transactions. Every day they handle thousands of orders using the absolute safest SSL encryption, so you can feel safe using your credit card without risk.